However, they constantly facing technical problem, but technical support of that company unable to solve such problem after numerous attempt.
Eventually, they decided to replaced it Clinic Management Software.
The new software installation stated on 17 May 2018 and Data Migration ( Patient particulars only excluding patient consultation record ) completed on 31 May 2018.
Initially, the company still facing networking problem as few computer within their clinic still encounter problem , or slow in communicate with each other.
The new software company take another one month plus to identified and troubleshoot the issue one by one. But at least technical support department of new software company able to identified and solved the problem. Eventually, it take another one month plus for the new software company to completely identified and solved all the issue.
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